Our Year
In Review

Annual report and accounts 2017

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Grow and suceed 1 Grow and suceed 1

Grow
&Succeed

By delivering outstanding results for our Clients, we are fast becoming the UK’s most respected Agency group.

Our network offers a wealth of specialisms as we strive to harness new technologies, provide impartial advice, deliver incredible creativity and challenge industry conventions. Across 15 Agencies in 24 offices in the UK, Asia and the USA, we are utterly dedicated to helping our Clients grow and succeed.

Brand
Navigators

These are our Agencies. The specialists helping brands navigate the complex and ever-changing world of marketing. With a wide range of skills and impartial advice, we deliver the right talents in the most effective ways. So our Clients get to where they want to be.

Brand Navigators 1 Brand Navigators 2 Brand Navigators 3 Brand Navigators 4 Brand Navigators 5
April Six
Mongoose
Speed
April Six Proof
RJW
Splash
Bigdog
RLA
Story
Bray Leino
Robson Brown
Chapter
Ethology
Solaris Health
Think BDW

Good
Health

Good health

We are always looking to explore new business sectors and commercial opportunities. That’s why 2017 saw themission further develop our healthcare offer with the acquisition of RJW.

A specialist Pricing and Market Access consultancy, RJW’s global market access capability extends the Group’s breadth of support available to Clients across the health and wellness spectrum. As part of themission healthcare operating board, RJW now works alongside world-class medical communications Agency Solaris Health and health & wellbeing specialist Vivacity.

Together, these businesses provide an enormously compelling offer for existing and new Clients alike.

RJW And Partners
Good health 1 Good health 2 Good health 3 Good health 4 Good health 5 Good health 6

themission group Agencies
are proud to work with

Over 950
Amazing Brands

Here are just a few of them

Aviva
Barclays
Bellway
BP
Cirque
Diageo
Fiat
Freederm
GSK
Halfords
M And S Bank
Pret
Sky Bet
Symantec
Velux

Home Of The
Entrepreneur

MARKETING THRIVES ON TALENT. WE ATTRACT AND RETAIN THE BEST OUT THERE.

When Agencies join themission, we support and grow the entrepreneurial spirit that made us want them to be part of the Group. We make sure these entrepreneurs keep being entrepreneurs – creating an inspirational ethos across our network, along with a stronger offering for our Clients. No wonder 95% of the leaders who join us, stay with us.

Home of the entrepreneur

Inventors + Innovators

With new technology comes new commercial opportunities.

Our entrepreneurs are dedicated to developing and exploiting the latest innovations, platforms and tech to connect our Clients with their audiences in compelling ways.

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Investors 1 Investors 2 Investors 3 Investors 4 Investors 5 Investors 6 Investors 7 Investors 8
Fuse 1 Fuse 2 Fuse 3 Fuse 4 Fuse 5

At the heart of themission’s commitment to innovation is Fuse.

Launched in July 2017, this is an initiative created to explore the potential of emerging technologies and develop transformative products. By sharing knowledge across the Group – with regular interactive events and initiatives – fuse sets out to maximise the potential of ideas from our 15 Agencies and 1,000+ individuals. Our range of exciting products currently features:

  • BroadCare – Market-leading tracking and reporting system for continuing healthcare
  • Cortex – A comprehensive network marketing system that delivers effective, measurable local marketing and engagement
  • Easl - Services information system
  • Pathfindr Locate – Intelligent asset / part tracking
  • Pathfindr Navigate – Accurate and cost-effective indoor navigation

2018 sees the launch of Ignition, a competition that allows anyone in themission to submit an idea for any type of product or service. Shortlisted entries will pitch their ideas to the fuse Ignition panel, and one winner will receive investment to develop their idea.

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We Are One

WE BELIEVE WORKING TOGETHER MAKES US ALL STRONGER.

That’s why we encourage our staff to share skills and insights at every level. Our Agency founders sit on our Board, along with a non-executive core that ensures compliance and independent shareholder representation. This means a continuity of leadership with a diversity of ideas. And with a huge range of talent across the network as whole, our Agencies can partner together to offer best-in-class service.

Building success

Our collaborative approach has also created lasting, profitable relationships with many Clients giving us good visibility of future revenues. In fact, we estimate that over 80% of our revenues recur year-on-year.

  • 957 Clients across the Group
  • High degree of visibility of 2018 revenue
  • Further growth from existing Clients forms a key part of new business targets
  • 56% of Client revenue is from Clients that have been with us for 5 years or more
  • 35% from Clients of 10 years or more
  • 18% from Clients of 20 years or more
Building success

Growing The Network

True entrepreneurs recognise good opportunities.

We enhance our offer with acquisitions that add new disciplines or improved services to our network. In deploying the Group’s capital, we support existing management who have demonstrated an ability to grow and to achieve sustainable high profits and margins.

We also target new high-growth market sectors – along with service or technology opportunities – which meet strict return on investment criteria. Plus, we look at businesses that are core to our current activities and whose growth can be accelerated by joining the Group.

Our Board

THIS IS OUR BOARD - COMPRISING A CORE COMPLIANCE COMMITTEE* INCLUDING OUR NON-EXECUTIVE DIRECTORS - AND THE ENTREPRENEURS WHO LEAD OUR AGENCIES EACH OF WHOM, LIKE MANY OF OUR STAFF, ARE SHAREHOLDERS IN THEMISSION GROUP WITH A PERSONAL INVESTMENT IN OUR SHARED SUCCESS AND THE GROWTH OF OUR GROUP AS A WHOLE.

Headline Trading Profit
(Operating profit before central costs)

Up 8% To £10 Million

REVENUE (OPERATING INCOME)

Up 6% to £70.0m (2016 to £65.9m)

FREE CASH FLOW

Up 70% to £9.1m (2016 to £5.3m)

HEADLINE PROFIT BEFORE TAX

Up 10% £7.7m (2016 to £7.0m)

BANK DEBT

Total debt including contigent acquisition liabilities reduced by £1.5m

HEADLINE DILUTED EPS

Up 11% to 7.12 pence (2016 to 6.41 pence)

FULL YEAR DIVIDEND

Up 13% to 1.7 pence (2016 to 1.5 pence)


RECURRING REVENUE

56% of revenue in 2017 was from Clients of 5+ years standing.

CHAIRMAN'S STATEMENT

Building Our Success

Whichever way we look at it 2017 was a very decent year for themission. Most of our Agencies performed exceptionally, we reduced our debt significantly, made a strategic acquisition and maintained our progressive dividend policy all against a market backdrop of uncertainty and challenge.

So well done from me to everyone who makes themission special.

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Building success David Morgan

In April we acquired RJW, the Pricing and Market Access consultancy, to bolster our commitment to Healthcare and expand our offering as they partner with our communications Agency, Solaris Health. The four Directors who manage RJW are true experts in their field and very highly regarded by the industry. We are already seeing positive signs that this was a very good decision.

Other than continuing to build our network of Agencies, our focus in 2017 has been to establish our FUSE innovative technology group and to develop two internal initiatives that will drive our future and help us achieve our stated margin objective and efficiencies across the Group.

Our SHARED SERVICES project is about bringing together back office functions and other mutually required services into a more cost-effective, centralised pool from which all of our businesses will benefit. Our CONCINNITY project is a more formal grouping of our three operating areas of Integrated Generalists, Sector Specialists and Activity Specialists into working teams to identify new opportunities and pool resources in a way that adds value to our Clients and ensures our competitivity. This further strengthens our culture of shared purpose, collaboration and Client Service which saw us add over £5m of new revenue in 2017, including a major three year global win for our Events Business from the DIT. Other leading Companies such as Ribena, Lenovo, NEFF, The Royal Mint, TNT and Mars joined our Group last year.

The Marketing World is ever changing and complexity has the potential to confuse and misdirect where the focus needs to be. It is our job not to be gongoozelers and idly stand by but to embrace new technologies, navigate our Clients through the plethora of options out there and help them build clearly-focussed campaigns that build their businesses.

So as we set sail into 2018 there is real optimism within the Group built on the successes of the past.

If I look back on our journey to date since restructure we have almost doubled our revenues and trebled our profits, reduced our bank debt by nearly two thirds, introduced and maintained a progressive dividend policy, increased our global footprint, embraced technology and introduced a host of innovative services. And above all, developed a group of highly talented industry professionals who get things done with a minimum of bafflegab.

All of which I believe has created a platform from which 2018 will be another positive year and our long-term growth will be inevitable.

David Morgan
Chairman
April 2018

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